Times have changed. As businesses adopt the use of SaaS and infrastructure-as-a-service (IaaS) applications in multiple clouds, IT is realizing that the user application experience is poor. That is because WANs designed for a different era are not ready for the unprecedented explosion of WAN traffic that cloud adoption brings. That traffic causes management complexity, application-performance unpredictability, and data vulnerability.

Further opening the enterprise to the Internet and the cloud exposes major threat and compliance issues. It is extremely challenging to protect the critical assets of an enterprise when applications are accessed by a diverse workforce, including employees, partners, contractors, vendors, and guests. Enabling broadband on the WAN makes the security requirements more acute, creating challenges for IT in balancing user experience, security, and complexity.